Why is the widget not showing on my product page?
Most widget issues come from an incomplete setup: missing meal plan product, no upcoming menus, or the app embed not enabled in the active Shopify theme.
Steps
- Open Getting Started and confirm all setup steps are complete.
- Open Meal plans and confirm the connected product is the product you are previewing.
- Open Menus and confirm there is at least one upcoming menu week.
- Open Shopify theme editor and confirm the Meal Kit Widget app embed is enabled.
- Refresh the product page and test the same product variant customers will buy.
Frequently asked questions
The app says setup is complete but the product page is still wrong. What should I check?
Confirm you are previewing the current published theme and the same product connected in Meal plans. If you recently changed settings, wait for widget cache to refresh.
Getting Started shows setup complete but the widget is not on my product page. Why?
If you chose the guided start link as your entry point, setup completes without the app embed — customers order at /apps/menus instead of the product page. To also show the widget on product pages, enable the Meal Kit Widget app embed in your theme editor.
More in Troubleshooting
Why cannot a customer change, skip, or save an upcoming order?Ready to set this up on your store?
Servd is free to install and walks you through creating your meal plan, your first menu, and the storefront entry point.
Install Servd on ShopifyQuestions about your setup? Email us — we respond within 24 hours.